Lakeside Glamping Terms and Conditions Update - COVID19 @ 14 May 2020
Things to know:
Olio Bello Cafe & Tasting Room
During the closure for COVID 19, we seized the opportunity of time to commence some renovation work at our Café and tasting room area. It is anticipated that these works will be completed within the month, or sooner.
We do not currently have a date for re-opening, but will post regular updates and keep our customers informed.
Until the Cafe reopens: Breakfast Baskets will be provided daily, where included or pre-ordered, and we will be working on some hampers of Olio Bello goodies and meals that can be preordered for enjoyment in room.
Our Glampsite has communal BBQ facilities for use in fine weather. The Bungalows are equipped with basic crockery cutlery, glassware and have a kettle, microwave, sink and fridge, but no other cooking facilities.
We ask that guests do not bring equipment to cook or BBQ in their room or deck.
Nearby Dining Options
For all other needs, guests will need to enjoy the other local restaurants and food providers until our café is ready to open its doors.
We will provide in room information on local businesses providing takeaway, delivery and premade meals suitable for reheating in your microwave.
Bookings after 25 September 2020
Any bookings after 25th September 2020 can be made online now at our website, or call/email us to redeem a voucher (please quote voucher number).
Our usual cancellation policy applies to all bookings made from this time onwards, with the following amendment.
Where guests cancel within 14 days of arrival due to reinstated COVID restrictions (or because they are obliged to self isolate for infection control) we will offer a voucher for the full amount of their booking, minus a 10% admin fee provided guests give more than 24 hours notice of postponement of their booking.
Thank you for your understanding during these challenging times. We look forward to welcoming you to the farm and thank you for your support. All enquiries: firstname.lastname@example.org
FARM UPDATE @ 11 MAY 2020:
SOUTH WEST BORDERS REOPENING - Effective 18 MAY,
What is happening with Glamping and Restaurant Bookings/Tour Groups?
Please be advised that in light of the Premier of WA's announcement on 10 May, the regional borders (within Western Australia only) will re-open on Monday 18 May. The interstate and international borders still remain closed.
Olio Bello is currently reviewing all aspects relating to the lifting of the restrictions and will provide regular updates, regarding the re-opening of Lakeside Glamping, Tasting Room and Cafe.
We anticipate that Lakeside Glamping will open first, followed by the Cafe & Tasting Room in the near future and truly look forward to welcoming our valued and loyal customers back to the Farm.
It's exciting news and on behalf of everyone at Olio Bello we thank you for your support and hope to see you soon!
If you are keen to book a down south glamping getaway, or have an existing accommodation voucher or booking - please contact our team via email@example.com.
Cafe & Tasting Room Enquiries:
Please note that the Olio Bello Cafe, Farm Shop and Tasting Room remain closed until further notice.
The exciting news is that we've been super busy during lock down with harvest, new oil production and some renovations to the Cafe and Farm shop, to provide an even better experience for our customers, when you return!
We'll follow through on all individual booking enquiries and anticipate we will look to re-open asap in the coming weeks.
If you would like to make an enquiry or book a table in the near future, please don't hesitate to contact us via firstname.lastname@example.org.
Online Shop - Free Shipping Across Australia
Don't forget that our entire range of products can be ordered online and shipped to your door for free across Australia. Simply visit our online shop - oliobello.com
Regular Updates - Social Media
Please check back regularly for updates or follow us on Facebook and Instagram
Key Contacts - Olio Bello + South West Tourism?
For all Olio Bello enquiries regarding re-opening: please email email@example.com or call 0403609439. For further Tourism related enquiries, please contact Tourism WA via www.tourism.wa.gov.au or via https://www.margaretriver.com/
Thank you for your ongoing support.
See you soon.
The Olio Bello Team
OLIO BELLO CLOSED - Effective March 26, 2020
Please be advised that in light of the COVID-19 pandemic, the Olio Bello Cafe, Lakeside Glamping Tasting Room and Farm Shop are temporarily closed.
GLAMPING NOW CLOSED - Effective March 26, 2020
Please be advised that Olio Bello's Lakeside Glamping is not taking any bookings for the time being.
In light of the current COVID-19 crisis, we're aware of all guest concerns regarding existing bookings and future plans. We have temporarily adjusted our Terms and Conditions for all exisstingbookings and will aim to work with you and be as flexible as possible, once we move through these challenging times.
If you have an existing booking, or plan to stay before September 25 2020, and unable to travel due to COVID-19 restrictions (and give us at least 24 hours notice (ie: before 3pm the day prior to arrival) Olio Bello will issue a credit for the value of your booking to be used within 12 months, or make other arrangements, on a case-by-case basis.
If possible, to support our local community, we encourage you to re-book, where possible, rather than cancel.
Our team will work to assist, wherever we can, during this difficult period and thank you for your support.